Subscription & Billing Terms

Free and paid use

You can create an account, build workspaces, add manual accounts and transactions, and explore Superbasic Finance for free. Connecting a bank through Plaid requires a paid subscription.

How pricing works: per-bank slots

Subscriptions are billed per connected bank. Each bank you connect occupies one slot, regardless of how many accounts that bank holds. Pricing is a flat monthly amount per slot, shown to you at checkout before you pay. Billing is per user and spans all of your workspaces — connecting the same bank to more than one of your workspaces does not cost more.

• Capacity is purchased, not metered. You buy a number of slots and are billed for all of them each period, even if a slot is currently empty.
• Adding a slot increases your capacity by one and is charged immediately on a prorated basis for the remainder of the current period.
• Removing a slot reduces your capacity; the resulting proration is credited toward a future invoice. Removing a bank frees its slot but does not, by itself, reduce the number of slots you have purchased.

Payment processing

Payments are processed by Stripe, Inc. By subscribing, you authorize us, through Stripe, to charge your payment method on a recurring basis. You agree to keep a valid payment method on file. Your card details are handled by Stripe and are subject to Stripe’s Privacy Policy; we do not store full card numbers.

Renewals

Subscriptions renew automatically at the end of each billing period at the then-current price for your purchased capacity, until you cancel. Each renewal authorizes a charge to your payment method.

Failed payments

If a payment fails, your subscription may enter a past-due state. During this time we may continue your access while the payment processor retries the charge, but you will not be able to purchase additional slots until your billing is current. If payment is not resolved, your subscription may be canceled (see below).

Cancellation

You can cancel your subscription at any time through the billing settings in the app, which open the secure Stripe customer portal for managing your payment method, invoices, and cancellation. Capacity reductions that involve choosing which bank keeps live access are handled in the app rather than the portal.

When a subscription is canceled or lapses:

• your paid access continues through the end of the period you have already paid for;
• after that, your connected banks enter a short grace period during which renewing restores them;
• if you do not renew, live bank connections are turned off and the previously imported data is converted to manual records you can keep, edit, or delete.

Refunds

Except where required by law, payments are non-refundable, and we do not provide refunds or credits for partial billing periods, unused slots, or periods during which your account remained open but unused. If you believe you were charged in error, contact support@superbasicfinance.com and we will review it in good faith.

Price changes

We may change subscription pricing. If we do, the new price applies to your next renewal, and we will provide advance notice where required by law. The price shown to you at the time of purchase or renewal governs that charge. If you do not agree to a price change, you may cancel before it takes effect.

Taxes

Prices may not include applicable taxes. Where we are required to collect taxes, they will be added to your charge.

Relationship to our Terms

These Subscription & Billing Terms supplement and are incorporated into our Terms of Service. For how billing data is handled, see our Privacy Policy. Questions about billing? Email support@superbasicfinance.com.