Plaid & Data Connection Policy

How connections work

To bring your accounts into Superbasic Finance, you connect them through Plaid Inc. (“Plaid”), a financial data network used by thousands of apps. When you link a bank, Plaid presents a secure window where you choose your institution and sign in.

What we access

With your authorization, Plaid provides Superbasic Finance with read-only access to information about the accounts you connect, including:

• account names, types, masked numbers, and current balances;
• transaction history — we request up to 24 months of available history — including amounts, dates, descriptions, merchant names, and categories;
• the financial institution’s name and identifier.

These connections are read-only. Superbasic Finance cannot move money, make payments, or initiate transfers. We currently support U.S. financial institutions.

Keeping your data current

So your information stays up to date, Plaid securely provides us a token that lets us refresh your accounts and transactions over time, and notifies us when new transactions are available. We store that token in encrypted form — see Security. We periodically retrieve new and updated transactions and refresh balances. From time to time your institution may require you to re-authenticate; we will prompt you when that happens.

Sharing within workspaces

A connected bank belongs to you. You may choose to make it visible in any workspace where you have permission to manage banks — this includes workspaces you own as well as workspaces others have given you an owner, admin, or editor role in. When you share a bank into a workspace, the other members of that workspace can view its accounts and transactions, and that workspace’s owners and admins may invite additional members who will then have the same access. Only you can attach, disconnect, or permanently delete your bank. A workspace owner may remove it from that workspace, but cannot disconnect or delete it from your bank library or any other workspace. Connecting or sharing a bank is always your choice.

Plaid’s role and your rights

Plaid is an independent company and processes your data according to its own policies. We encourage you to read Plaid’s End User Privacy Policy. Through Plaid’s portal at my.plaid.com you can review the connections you have made across all apps and ask Plaid to delete data it holds about you.

Disconnecting

You are in control of your connections at all times. You can:

• Remove a bank from a workspace — this stops showing it in that workspace while keeping it in your bank library;
• Disconnect a bank everywhere — this revokes Superbasic Finance’s access at Plaid; previously imported data remains as manual records you can keep or delete; or
• Permanently delete a bank — this removes its access at Plaid and deletes its accounts and transactions from Superbasic Finance.

For step-by-step instructions, see Data Deletion. When you delete your Superbasic Finance account, we revoke Plaid access for all of your connected banks as part of that process.

Questions

For questions about bank connections or the data we receive through Plaid, contact privacy@superbasicfinance.com.